My wife and I wanted try try this new service. We ordered food from Red Robin but our o...

GetHuman-yvonnecb's customer service issue with Postmates.com from December 2018

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The issue in GetHuman-yvonnecb's own words
My wife and I wanted try try this new service. We ordered food from Red Robin but our order did not come out as it was supposed to. It was missing all of the sides and one soup instead of two and was missing a side of frys. I called to complain to Red Robin and to my surprise they do not work directly with postmates. The Red Robin manager was not surprised because when his staff was filling out the order he was questioning it but the person picking it up just showed his phone, no comments. We will probably never use postmates again and before I send out a google review I wanted see what postmates does.
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Postmates.com

Customer service issue
Reported by GetHuman-yvonnecb
Dec 7th, 2018 - 6 mons ago
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Timeline
GetHuman-yvonnecb started working on this issue
Dec 7th, 2018 12:10am