Hello, I am a driver for Postmates and I just received an order and went to the drop-of...

GetHuman-rmaltby's customer service issue with Postmates.com from December 2018

3 views
 | 
20087 similar
 | 
0 following
Help with my Postmates.com issue
First: share to improve GetHuman-rmaltby's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-rmaltby's next move: go to the Postmates.com help center.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-rmaltby will want to follow the link below to head to their help center. We will check on GetHuman-rmaltby later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-rmaltby may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman-rmaltby's own words
Hello, I am a driver for Postmates and I just received an order and went to the drop-off location and they no longer live there. She's ** minutes up north and I have a delivery that's ** minutes down south and I had to complete the order to pick up my next order and I'm on my way to the customer's house right now. What do I need to do to get our customer their food and what about the mileage rate?*Thanks, Rich Maltby
GetHuman-rmaltby did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman-rmaltby fixed the problem
We are waiting for GetHuman-rmaltby to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Postmates.com's attention and get better help faster. Tap below to get started.
Having Postmates.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Postmates.com email you?
This email address isn't valid
Follow this issue
See how GetHuman-rmaltby fixes it.
This email address isn't valid

Postmates.com

Customer service issue
Reported by GetHuman-rmaltby
Dec 6th, 2018 - a mon ago
I have an issue with Postmates.com too
Not resolved
Seen by 3 customers so far
Similar issue to 20087 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-rmaltby started working on this issue
Dec 6th, 2018 2:59am