I ordered my food at *:** pm knowing it could take up to an hour to get here it’s curre...

GetHuman1699814's customer service issue with Postmates.com from December 2018

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The issue in GetHuman1699814's own words
I ordered my food at *:** pm knowing it could take up to an hour to get here it’s currently *:** and my food has not even been picked up from chipotle which is the place that closes in ** minutes. I’m a college student and it’s finals week and this is absolutely ridiculous if you had confirmed my delivery and charged my card this should not be an issue that comes up, it’s is absolutely unacceptable that I not only will not receive my food but will be charged for it as well. It’s unprofessional and borderline scamming your PAYING customers. I expect to be refunded as well as compensated for this major inconvenience as well as waste of my time.
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Postmates.com

Customer service issue
Reported by GetHuman1699814
Dec 6th, 2018 - 2 mons ago
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Timeline
GetHuman1699814 started working on this issue
Dec 6th, 2018 2:46am