Hi! I ordered an order from Cornish Pasty Co. delivered through Postmates which was sup...
GetHuman-emmanemm's customer service issue with Postmates.com from December 2018
Help with my Postmates.com issue
Did that get it fixed?
Waiting to see if GetHuman-emmanemm fixed the issue with our suggestion.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-emmanemm's own words
Hi! I ordered an order from Cornish Pasty Co. delivered through Postmates which was supposed to be delivered at *:** and it is now *:**. However, when my postmate Damien called and left a voicemail which told me he was in the absolute wrong place, the system wouldn’t let me call back to tell him my actual location. I went outside to see if anyone was there but no one was. So, he left from wherever he was after five rather than ten minutes. When I tried to complain saying that my order was never delivered they blamed me saying that i didn’t go out to get it, but how could I if it was at the wrong location? I feel like the cusomer service is really jipping me and I see no reason that I should have to pay for this order when it’s been totally impossible to contact anyone for help. While I was notified by phone and text that my order was here, the simple fact is that my postmate never actually was here. Please get back to me as soon as you can, **Emma Winn
GetHuman-emmanemm did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman-emmanemm fixed the problem
We are waiting for GetHuman-emmanemm to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.