Hi! I ordered an order from Cornish Pasty Co. delivered through Postmates which was sup...

GetHuman-emmanemm's customer service issue with Postmates.com from December 2018

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The issue in GetHuman-emmanemm's own words
Hi! I ordered an order from Cornish Pasty Co. delivered through Postmates which was supposed to be delivered at *:** and it is now *:**. However, when my postmate Damien called and left a voicemail which told me he was in the absolute wrong place, the system wouldn’t let me call back to tell him my actual location. I went outside to see if anyone was there but no one was. So, he left from wherever he was after five rather than ten minutes. When I tried to complain saying that my order was never delivered they blamed me saying that i didn’t go out to get it, but how could I if it was at the wrong location? I feel like the cusomer service is really jipping me and I see no reason that I should have to pay for this order when it’s been totally impossible to contact anyone for help. While I was notified by phone and text that my order was here, the simple fact is that my postmate never actually was here. Please get back to me as soon as you can, **Emma Winn
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Postmates.com

Customer service issue
Reported by GetHuman-emmanemm
Dec 1st, 2018 - 6 mons ago
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Timeline
GetHuman-emmanemm started working on this issue
Dec 1st, 2018 10:12pm
GetHuman-emmanemm indicated the issue is not fixed yet.
Dec 1st, 2018 10:24pm