Hi, my name is Katricia Kilpatrick, I have only used this app once for a delivery from...
GetHuman1666559's customer service issue with Postmates.com from December 2018
Help with my Postmates.com issue
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GetHuman1666559's next move: go to the Postmates.com help center.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1666559 will want to follow the link below to head to their help center. We will check on GetHuman1666559 later to make sure it's all set or try to help escalate.
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Before contacting them, items GetHuman1666559 may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman1666559's own words
Hi, my name is Katricia Kilpatrick, I have only used this app once for a delivery from chili’s, I was charged for the order and it was completed. However, it’s been a week since and now I have a $** charge that I did not make. I need this to be fixed IMMEDIATELY, there should not have been an authorized purchase on my card without my knowledge. If I’m going to get a random $*** charge every time I use this app I will just no longer use it. However I need the money refunded to me immediately being that I did not make or authorize the transaction.
GetHuman1666559 did not yet indicate what Postmates.com should do to make this right.
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