Ordered at * my driver got there said it would be ** I was in the shower missed his cal...

GetHuman1665406's customer service issue with Postmates.com from December 2018

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The issue in GetHuman1665406's own words
Ordered at * my driver got there said it would be ** I was in the shower missed his calles and he either canceled it or sent it to another driver??? But it was never canceled on my end **The next driver (Brittney white) got there and didn’t have means to pay for it on the card so I had to cancel the order I already paid for then re order. Right after I re ordered it the restraunt called and asked for payment over the phone as it was ready and my driver was ready. I then paid over the phone and had to cancel again the second order and my driver isn’t getting paid for bringing me my food. I am extremely dissatisfied and what the money reimbursed directly back to my card and not towards a credit as I won’t be using postmates again and I want my driver to be compensated for the hassle and her time.
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Customer service issue
Reported by GetHuman1665406
Dec 1st, 2018 - 6 mons ago
I have an issue with Postmates.com too
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Seen by 2 customers so far
Similar issue to 19284 others
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GetHuman1665406 started working on this issue
Dec 1st, 2018 2:12am