I ordered pho (noodle soup) and pork egg rolls from Pho Hanh Thy. The order came and th...

GetHuman-lovesnlv's customer service issue with Postmates.com from December 2018

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The issue in GetHuman-lovesnlv's own words
I ordered pho (noodle soup) and pork egg rolls from Pho Hanh Thy. The order came and they forgot the broth to my pho and gave * pork egg rolls and * veggie egg rolls instead of * pork. There was no sauce for the egg rolls either. I emailed in my request to get a refund and no response except, the next time i order Postmates will make sure they will get my order delivered in minutes. That is unexceptable! Called the restaurant and the employee had no idea how to reimburse me. Obviously the soup can not be eaten without the broth and the egg rolls are dry without the sauce. Please help. I would like my refund.
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Customer service issue
Reported by GetHuman-lovesnlv
Dec 1st, 2018 - 6 mons ago
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GetHuman-lovesnlv started working on this issue
Dec 1st, 2018 12:23am