Hello. I ordered through Postmates on December *, **** from Downey Pizza Co. in Downe...

GetHuman-irmaahid's customer service issue with Postmates.com from December 2018

20017 similar
0 following
Help with my Postmates.com issue
First: share to improve GetHuman-irmaahid's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-irmaahid's next move: go to the Postmates.com help center.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-irmaahid will want to follow the link below to head to their help center. We will check on GetHuman-irmaahid later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-irmaahid may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman-irmaahid's own words
Hello. I ordered through Postmates on December *, **** from Downey Pizza Co. in Downey CA. I ordered a medium peperoni piza and a mini Downey special. Total order came out to **.**. They stated that the merchant charged ** dollars and change for my order plus tax. I called the merchant and what I ordered totals **.** to include tax. I emailed Postmates * times requesting the merchant receipt and questioning the charge and no one and I mean no one is responding to me. Your help would be greatly appreciated. The difference between the ** dollars charged and what the merchant supposedly charged are fees that Postmates charges, but my question is what the merchant charged for my order and I cannot get any one to help or respond to my emails. Thank you.
GetHuman-irmaahid did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman-irmaahid fixed the problem
We are waiting for GetHuman-irmaahid to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Postmates.com's attention and get better help faster. Tap below to get started.
Having Postmates.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Postmates.com email you?
This email address isn't valid
Follow this issue
See how GetHuman-irmaahid fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-irmaahid
Dec 5th, 2018 - 2 mons ago
I have an issue with Postmates.com too
Not resolved
Seen by 4 customers so far
Similar issue to 20017 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-irmaahid started working on this issue
Dec 5th, 2018 9:37pm