I missed the trial. And ended up purchasing the yearly Express or free delivery service...

GetHuman1697796's customer service issue with Postmates.com from December 2018

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The issue in GetHuman1697796's own words
I missed the trial. And ended up purchasing the yearly Express or free delivery service but I'm not able to use it when I place an order I never have an option to used a free delivery no matter how much I order I just placed a second order today and had to order more just to get the free delivery I'm not able to use my free delivery unlimited that I paid * for the year. Every time I inquire about how to do I get the generic response with the questions of how do I cancel Etc and that's not what I'm looking for. I want to use my unlimited free delivery that I have paid for. I am not asking for the money back that I paid for delivery I'm asking to be able to do in the future use it without paying the delivery fee.
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Postmates.com

Customer service issue
Reported by GetHuman1697796
Dec 5th, 2018 - 2 mons ago
I have an issue with Postmates.com too
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Timeline
GetHuman1697796 started working on this issue
Dec 5th, 2018 8:53pm