I'm a manager for a Applebee's in Tualatin Or. Last night I had a order called in from...
GetHuman-tualatin's customer service issue with Postmates.com from November 2018
Help with my Postmates.com issue
First: share to improve GetHuman-tualatin's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-tualatin's next move: go to the Postmates.com help center.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-tualatin will want to follow the link below to head to their help center. We will check on GetHuman-tualatin later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-tualatin may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman-tualatin's own words
I'm a manager for a Applebee's in Tualatin Or. Last night I had a order called in from postmates. The call was at *:**pm. By **:** they still weren't in to pick it up so I called the number that was given to us and it was disconnected. The food was already cooked and the bill was $**.**! I would suggest working on being more accessible to your customers when there's a problem instead of having to track someone down so you can get compensated. If you have any questions feel free to contact me at ***-***-****.**Thank you,*Kim Conely
GetHuman-tualatin did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman-tualatin fixed the problem
We are waiting for GetHuman-tualatin to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.