I'm a new driver to postmates. I enjoy driving for your company. However, I noticed...

GetHuman1643038's customer service issue with Postmates.com from November 2018

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The issue in GetHuman1643038's own words

I'm a new driver to postmates. I enjoy driving for your company. However, I noticed that after I picked up an order from the CORRECT business, it would not allow me to complete pickup, as your GPS system had my whereabouts completely incorrect. You then sent me to a residential street which I knew ahead of Time, didn't have a Starbucks. It was only then, I was able to complete pickup and proceed to customer. This delayed your postmate customer from receiving their pricey Starbucks coffee hot and fresh. Also, because of your GPS systems' kinks you repeatedly tell me that I'm going in the wrong direction. As a former cab driver in Staten Island, I'm very familiar with the streets, and always take the best routes to ensure timely delivery to my customers. Please look into this. Other than that, I'm enjoying my postmates driving.

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Postmates.com

Customer service issue

Reported by GetHuman1643038

Nov 28th, 2018 - 9 mons ago

I have an issue with Postmates.com too

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Seen by 4 customers so far

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Timeline

GetHuman1643038 started working on this issue

Nov 28th, 2018 3:58am