My name is Jalin. I have used your services more than once but not within the last * we...
GetHuman-jalinbow's customer service issue with Postmates.com from November 2018
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The issue in GetHuman-jalinbow's own words
My name is Jalin. I have used your services more than once but not within the last * weeks. Today at the grocery store my card was declined. The bank teller informed me of the unexpected charge to my account from Postmates of $**.** along with a $* charge for tip that was NOT my transaction. I was not able to get my groceries today because if this inconvenience and my bank will not issue the refund for *-** business days. Therefore, I am without $** for *-** business days* I will need a refund for what was wrongly charged to my card for $**.** as soon as possible. This has also happened to a friend of mine so I think it goes without saying we will be sticking with Doordash and Grubhub. I would also love to see you guys somehow upgrade your online security since that is the base of your business!. And I would greatly appreciate if someone could get back to me as soon as possible!
GetHuman-jalinbow did not yet indicate what Postmates.com should do to make this right.
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