I ordered a ** dollar meal from McDonald’s. The delivery time continued to get later an...

GetHuman-leoben's customer service issue with Postmates.com from November 2018

18679 similar
0 following
Help with my Postmates.com issue
First: share to improve GetHuman-leoben's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Postmates.com help.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-leoben's own words
I ordered a ** dollar meal from McDonald’s. The delivery time continued to get later and later until I called my driver, Harry. He told me he did not pick up my order, and he was going home now. He sounded like he was under the influence of some type of drugs. I asked him, as an employee of postmates, what I should do in this situation, and he told me virtually no information other than to call postmates (there is no number). In short, I spent ** dollars using YOUR app, one of YOUR drivers was too messed up to pick up my food, and now there’s nothing I can do other than EMAIL YOU? I find it disturbing that your company could let something like this happen. I expect a full refund (without the charge), plus something extra for this enormous waste of my time.
GetHuman-leoben did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman-leoben fixed the problem
We are waiting for GetHuman-leoben to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Postmates.com's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Postmates.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-leoben fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-leoben
Nov 27th, 2018 - 9 mons ago
I have an issue with Postmates.com too
Not resolved
Seen by 2 customers so far
Similar issue to 18679 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Email address on the account
Phone number
Billing address
GetHuman-leoben started working on this issue
Nov 27th, 2018 7:14am