My name is Judy Torres my phone number is ***-***-****. I just tried to order food toni...

GetHuman-judydale's customer service issue with Postmates.com from November 2018

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The issue in GetHuman-judydale's own words
My name is Judy Torres my phone number is ***-***-****. I just tried to order food tonight from a local pizza place. While waiting for my order I was looking at it and it had been ordered incorrectly either by me or some error. I called the Pizza Place and tried to correct it myself they said they were already preparing it. I immediately tried to cancel through Postmates. My order was canceled. I have multiple charges showing up on my credit card well above the price of a pizza including tips that I did not authorize. I understand if I have to pay for this at the price I was prepared to pay $** , bed as I know for sure the pizza was still being prepared at the pizza place I shouldn’t be charged one penny more than that! I do a lot of business with you and I don’t understand how this is being handled. I look forward to hearing back from you. Again two separate charges simultaneously or showing up one for $** and an a five dollar tip and another one for $** And a five dollar tip

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Postmates.com

Customer service issue
Reported by GetHuman-judydale
Nov 27th, 2018 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 18660 others
0 customers following this

Timeline

GetHuman-judydale started working on this issue
Nov 27th, 2018 2:59am

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