I have a few things that went wrong this week with Postmates. I am definitely a loyal a...

GetHuman-zenhaven's customer service issue with Postmates.com from November 2018

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Help with my Postmates.com issue
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Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-zenhaven will need to dig through the advice provided by Postmates.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-zenhaven can let us know if they help or not.
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The issue in GetHuman-zenhaven's own words
I have a few things that went wrong this week with Postmates. I am definitely a loyal and frequent user of the membership and hoping you can help me out. I had an order that came really freezing cold the other day and was not good quality food and took a couple bites and threw it out which was $** later. **I also complained about an order over a month ago and never heard back from you guys.**I also had a membership fee go through on the wrong card that was not on default and then I got an overdraft fee because of it. I was hoping that that could be reversed so I could place it on a different card so I don’t have to cancel and go through a claim on that card again. *If someone could please help me out, I would greatly appreciate it.

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Postmates.com

Customer service issue
Reported by GetHuman-zenhaven
Nov 27th, 2018 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 18635 others
0 customers following this

Timeline

GetHuman-zenhaven started working on this issue
Nov 27th, 2018 12:30am
GetHuman-zenhaven shared this issue with friends on Facebook
Nov 27th, 2018 12:33am