I am new to Postmates and have only used it twice. When I first signed up I tried to us...

GetHuman1632692's customer service issue with Postmates.com from November 2018

3 views
 | 
18619 similar
 | 
0 following
Help with my Postmates.com issue
First: share to improve GetHuman1632692's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1632692's next move: find and follow the right step-by-step guide.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1632692 will need to dig through the advice provided by Postmates.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1632692 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Postmates.com has better answers for you: Postmates.com Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1632692 may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman1632692's own words
I am new to Postmates and have only used it twice. When I first signed up I tried to use a promo code and it said something along the lines of only for new users. At the time I had just made the account. Luckily, I did find a promo code that would give me free delivery until January *st. However I tried to place an order today and it’s trying to charge me for a delivery fee even though my code is still applied.
GetHuman1632692 did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman1632692 fixed the problem
We are waiting for GetHuman1632692 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Postmates.com's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Postmates.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1632692 fixes it.
This email address isn't valid

Postmates.com

Customer service issue
Reported by GetHuman1632692
Nov 26th, 2018 - a yr ago
I have an issue with Postmates.com too
Not resolved
Seen by 3 customers so far
Similar issue to 18619 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1632692 started working on this issue
Nov 26th, 2018 11:08pm