I just placed an order with portofinos restaurant. I ordered three items. *Stuffed Shel...

GetHuman-gasparca's customer service issue with Postmates.com from November 2018

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The issue in GetHuman-gasparca's own words
I just placed an order with portofinos restaurant. I ordered three items. *Stuffed Shells - $*.***Mozzarella Sticks - $*.***I ordered a Large Calzone which advertises for $*.** plus $*.** for a large totaling $**.**. I was charged $**.** which is outrageous. If I would have known that price I wouldn’t have ordered it. I have photos and it is not a $**.** calzone. Crazy! I was also charged an $*.** service fee because it claims they aren’t in your network. Why advertise a restaurant not in your network. It is not clear on the website to determine who is a partner and who is not. I just noticed I was also charged on a previous order $**.** for a service fee?!!! I need to get this fixed as I feel this is not a fair representation of what Postmates as a company is marketing itself to be.
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Postmates.com

Customer service issue
Reported by GetHuman-gasparca
Nov 25th, 2018 - 10 mons ago
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GetHuman-gasparca started working on this issue
Nov 25th, 2018 12:36am