This is the second time this has happened in * days. It says it’s available on Postmate...

GetHuman-diannani's customer service issue with Postmates.com from November 2018

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The issue in GetHuman-diannani's own words
This is the second time this has happened in * days. It says it’s available on Postmates but the restaurant won’t deliver the food.**If the driver cancels, he*she is penalized so they refuse to. If I cancel, I am not fully refunded.**I’m extremely unhappy with postmates since this appears to be a pattern. Please cancel my order without penalty to me or the driver, and update your vendors that are supposedly available through your app.
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Postmates.com

Customer service issue
Reported by GetHuman-diannani
Nov 24th, 2018 - 10 mons ago
I have an issue with Postmates.com too
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Timeline
GetHuman-diannani started working on this issue
Nov 24th, 2018 8:15pm