I have been previously charged * different times on my debit card from Postmates, Novem...

GetHuman1614500's customer service issue with Postmates.com from November 2018

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Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1614500 will need to dig through the advice provided by Postmates.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1614500 can let us know if they help or not.
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Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman1614500's own words
I have been previously charged * different times on my debit card from Postmates, November ** ****, for the amounts of $**.**, $**.**, $**.**, and $**.**. I have not made any purchases from your app*company and would like to find out who is using my card information. My name is Veronica Garcia and the last four digits of my debit card that was being used is ****. I would like to know who made the postmates order, and who delivered the order. I’m positive you are able to view who made the order and where the order was delivered to and by who, and would like to know because they are doing illegal transitions. If this is happening to my account, who knows how many others accounts have been used by strangers. This is very unacceptable on your behalf for letting my debit card information be used by some stranger. I need a response as soon as possible, because with all that money that has been taken out of my bank account by your company, was suppose to be put towards my bills today, and now that there are fraud transactions coming from your company, I am unable to pay my bills. Now that paying my bills are past their pay date, I am asking for more than the amount taken out my my bank account for the inconvenience. This is unacceptable and if no actions are made, I would like the email *phone number of your manager*ceo. My email is V*****@***.com or you can reach me at my cell at (***)***-****. Thank you.

GetHuman1614500 did not yet indicate what Postmates.com should do to make this right.

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Customer service issue
Reported by GetHuman1614500
Nov 24th, 2018 - 3 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 18285 others
0 customers following this


GetHuman1614500 started working on this issue
Nov 24th, 2018 2:47am