On my first order for coffee this morning, the merchant had the order wrong after I dro...

GetHuman1696449's customer service issue with Postmates.com from December 2018

1 view
19974 similar
0 following
Help with my Postmates.com issue
First: share to improve GetHuman1696449's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1696449's next move: go to the Postmates.com help center.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1696449 will want to follow the link below to head to their help center. We will check on GetHuman1696449 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1696449 may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman1696449's own words
On my first order for coffee this morning, the merchant had the order wrong after I dropped it off at customers, I had to go back and get the right one. this all took way to long and more milege and time.**The *rd order was placed with Panda Express at Towne Center inside the mall. I went there and they are not affiliated with postmates so I had to cancel the order and once again I wasted more milege and time. **Am I going to get reimbursed for this? None of it was my fault. And, do I get paid for my milege as I go pretty far for all these trips?.. I would lso like a phone number for postmates for things like this as the help part on phone does not cover these situations. You can call me as it would be a lot easier...*** *** ******Thank you..Peggy Weeden
GetHuman1696449 did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman1696449 fixed the problem
We are waiting for GetHuman1696449 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Postmates.com's attention and get better help faster. Tap below to get started.
Having Postmates.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Postmates.com email you?
This email address isn't valid
Follow this issue
See how GetHuman1696449 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1696449
Dec 5th, 2018 - a mon ago
I have an issue with Postmates.com too
Not resolved
Seen by 1 customer so far
Similar issue to 19974 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1696449 started working on this issue
Dec 5th, 2018 6:10pm