It appears to me that I did not receive the guarantee challenge payout. I hit the chal...

GetHuman1695166's customer service issue with Postmates.com from December 2018

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The issue in GetHuman1695166's own words
It appears to me that I did not receive the guarantee challenge payout. I hit the challenge requirement of ** deliveries an it appears to be short on calculation of you guys end. I had a total of * deliveries left at approximately around *:**pm . I received an order from Dairy Queen and had to cancel it due to the fact they had no ice cream . Which still left me at * deliveries. However, I received an delivery from halal Guys & Two stacked orders from shake shack which puts me at * . The *th order was liq Box , lastly *th order was big wigs taco that I accepted at **:**pm . I have done these challenges all the time & has never had an issue. I have be working this week over *** hours with these deliveries to have not received my payout at the end of this challenge. I really appreciate you guys looking into this systematic error. Thank you !!
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Postmates.com

Customer service issue
Reported by GetHuman1695166
Dec 5th, 2018 - a mon ago
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GetHuman1695166 started working on this issue
Dec 5th, 2018 3:32pm