I ordered a soup but the the person picking me up advised me they ran out of the specif...

GetHuman-bsala's customer service issue with Postmates.com from November 2018

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The issue in GetHuman-bsala's own words
I ordered a soup but the the person picking me up advised me they ran out of the specific soup I had ordered and I cannot eat anything else from that establishment and he said that’s fine I can cancel my order but when I cancelled my order it said there is a charge because the order was technically showing as being prepared even though they had run out and a $* dollar charge would be charged I would a refund for that charge
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Postmates.com

Customer service issue
Reported by GetHuman-bsala
Nov 11th, 2018 - 3 mons ago
I have an issue with Postmates.com too
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Seen by 4 customers so far
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Timeline
GetHuman-bsala started working on this issue
Nov 11th, 2018 3:41pm