I subscribed to the unlimited for the week I had it and then I cancelled my subscriptio...

GetHuman-egyptpet's customer service issue with Postmates.com from November 2018

6 views | 16486 similar | 0 following
Help with my Postmates.com issue
GetHuman-egyptpet's next move: find and follow the right step-by-step guide.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-egyptpet will need to dig through the advice provided by Postmates.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-egyptpet can let us know if they help or not.
The issue in GetHuman-egyptpet's own words
I want my full refund of $*** ... I subscribed to the unlimited for the week I had it and then I cancelled my subscription awhile ago and it just Took out $*** I want all that refunded please and Thank You that is my Rent money I need that back I never wanted to spend $*** I cancelled my subscription please put it back on my card
They keep sending me something about $**.** when my Bank statement says they took $*** from me and I sent my bank statement when I got an email from them they just keep sending the same thing. It's annoying Honestly. Why don't you have human to human contact these computers ****.
I just want all my money refunded back. I don't want any credit I don't want anything hut my money back in my account... I will no longer be using Postmates ... Just refund my money please I will be deleting my profile. My husband and I have had way too many problems and now that we know we can't barely get them fixed because we are working with dumb computers we will not be using this site any longer
How GetHuman-egyptpet fixed the problem

We are waiting for GetHuman-egyptpet to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Postmates.com's attention and get better help faster. Tap below to get started.
Having Postmates.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-egyptpet fixes it.
This email address isn't valid

Postmates.com

Post mates
Customer service issue
Reported by GetHuman-egyptpet
Nov 11th, 2018 - 3 years ago
Fixed
Seen by 6 customers so far
Similar issue to 16486 others
0 customers following this
Items needed
Account holder name
Email address on the account
Phone number
Billing address

Timeline

GetHuman-egyptpet started working on this issue
Nov 11th, 2018 8:21am
GetHuman-egyptpet indicated the issue is not fixed yet.
Nov 14th, 2018 9:24am
GetHuman-egyptpet indicated the issue is not fixed yet.
Nov 14th, 2018 9:29am