My food order is in Chantilly, VA and the delivery driver picked up my order in Fairfax...

GetHuman-rufusjo's customer service issue with Postmates.com from November 2018

3 views
 | 
16235 similar
 | 
0 following
Help with my Postmates.com issue
First: share to improve GetHuman-rufusjo's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-rufusjo's next move: go to the Postmates.com help center.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-rufusjo will want to follow the link below to head to their help center. We will check on GetHuman-rufusjo later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-rufusjo may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman-rufusjo's own words
My food order is in Chantilly, VA and the delivery driver picked up my order in Fairfax, VA. which is only ** minutes from my house in Oakton, VA... it's going * hours and I have not heard anything from the driver... or customer service. WHY IS IT TAKING SO LONG FOR ME TO GET MY FOOD!!! I NEED TO SPEAK WITH A LIVE PERSON!!! I AM ACTUALLY A POSTMATES DELIVERY DRIVER AND I NEVER TREATED MY CUSTOMERS IN SUCH A MANNER!!!
GetHuman-rufusjo did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman-rufusjo fixed the problem
We are waiting for GetHuman-rufusjo to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Postmates.com's attention and get better help faster. Tap below to get started.
Having Postmates.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Postmates.com email you?
This email address isn't valid
Follow this issue
See how GetHuman-rufusjo fixes it.
This email address isn't valid

Postmates.com

Customer service issue
Reported by GetHuman-rufusjo
Nov 9th, 2018 - 3 mons ago
I have an issue with Postmates.com too
Not resolved
Seen by 3 customers so far
Similar issue to 16235 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-rufusjo started working on this issue
Nov 9th, 2018 4:53pm