Last night I ordered stake and shake i ordered a burger and fries, a grilled cheese and...

GetHuman-divinege's customer service issue with Postmates.com from November 2018

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The issue in GetHuman-divinege's own words
Last night I ordered stake and shake i ordered a burger and fries, a grilled cheese and fries, * cookies, and a chocolate milkshake and a sweat tea. my dilivery man was hard to understand and took him over ** mins to get to my location once he arrives he hands me my incorrect order i never recieved cookie’s or my milkshake. and i payed for both. and my food was go figure cold. also when i ordered my food postmates said “add ** cents to ur order to get free delivery” i did so and my total was ** dollars and some cents then my account was charged ** dollars. and my order amount changed after ** dollars so i never got the feee delivery. i’m so upset bc i didn’t get my money’s worth of food and I had horrible food and service. i would love a refund and some type of solution to makes this situation right. Thank You Lots.

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Postmates.com

Customer service issue
Reported by GetHuman-divinege
Nov 8th, 2018 - 4 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 16137 others
0 customers following this

Timeline

GetHuman-divinege started working on this issue
Nov 8th, 2018 6:57pm