I had ordered three meals. One for me, one for my sister and her husband, and one for m...
GetHuman1335914's customer service issue with Postmates.com from November 2018
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The issue in GetHuman1335914's own words
I had ordered three meals. One for me, one for my sister and her husband, and one for my grandma. When our food got delivered, all we received was two drinks, which we should have got three, one meal, that was wrong and also ate out of, and a side of red beans and rice. The red beans and rice was the only thing that was correct in the order and that had looked like it was ate out of. One the receipt on the Postmates app, it said my total was sixty dollars. I got about twenty dollars worth of food. My deliverer must have pocketed the rest of the money. If I don't get at least half of my money back, I will not use Postmates ever again. This is infuriating and needs to be resolved.
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