Hi my name is Carolyn pesina and I work at a Lubbock Texas I am one of your delivery dr...

GetHuman1487541's customer service issue with Postmates.com from November 2018

1 view
 | 
15500 similar
 | 
0 following
Help with my Postmates.com issue
First: share to improve GetHuman1487541's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1487541's next move: go to the Postmates.com help center.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1487541 will want to follow the link below to head to their help center. We will check on GetHuman1487541 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1487541 may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman1487541's own words
Hi my name is Carolyn pesina and I work at a Lubbock Texas I am one of your delivery drivers. Okay so I had a DELIVERY Request from Popeyes o Milwaukee. I DID except the order request. When I got to the restaurant I realized that I didn't have my debit card to pay with so I cancel that order. Frantic and in a panic I didn't know how to let "customer support" know the REASON I HAD CANCLED. So I went on the Dashboard to get help. Well there was an option there for we ordering a replacement I think I accidentally pushed yes but I really don't need it cuz I have my card I found it like ** minutes later I don't even know if it went through or not but I'm really concerned because today I logged in for my deliveries at *:** for the promotion is going on the extra $* bonus per delivery and I have not gotten * delivery requests since *:** and its *:**pm right now. I even changed location several times to see if maybe I wasn't in the busy area but I have received ZERO REQUESTS.
GetHuman1487541 did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman1487541 fixed the problem
We are waiting for GetHuman1487541 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Postmates.com's attention and get better help faster. Tap below to get started.
Having Postmates.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Postmates.com email you?
This email address isn't valid
Follow this issue
See how GetHuman1487541 fixes it.
This email address isn't valid

Postmates.com

Customer service issue
Reported by GetHuman1487541
Nov 4th, 2018 - a mon ago
I have an issue with Postmates.com too
Not resolved
Seen by 1 customer so far
Similar issue to 15500 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1487541 started working on this issue
Nov 4th 1:15am