We are on lackland air force base and we ordered whataburger and we would not receive...

GetHuman1486740's customer service issue with Postmates.com from November 2018

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The issue in GetHuman1486740's own words
We are on lackland air force base and we ordered whataburger and we would not receive our delivery that we already paid for because the driver did not have post access. It sh pop uldnt allow you to order if you are on post. We are not allowed to leave are area so we cannot get to the gate to meet the driver therefore we get no food and we are out $** when it said it was only $**. I would like a refund since they said they could deliver it to my address on post and were unable to do so. Also, the driver blocked my number s I cannot reach him.
GetHuman1486740 did not yet indicate what Postmates.com should do to make this right.
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Customer service issue
Reported by GetHuman1486740
Nov 3rd, 2018 - a mon ago
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GetHuman1486740 started working on this issue
Nov 3rd 11:58pm