First I want to say you guys need to fix your app it ex ridiculous I can't even tell y...

GetHuman1485341's customer service issue with from November 2018

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The issue in GetHuman1485341's own words
First I want to say you guys need to fix your app it ex ridiculous I can't even tell you how many times it sends me somewhere and when I'm *** there all of a sudden the map sends you a different direction and location drop off. I am wasting so much time and gas going back and forth on directions sometimes it'll tell me to go one place and then all of a sudden make me do you turn somewhere and once I complete that you turn and go about a hundred feet told me to go. Number two when I signed up for Uber they let you know that there's a bonus so you can hit your mark. I never knew I was never told of a bonus therefore at the time I didn't hit the streets hard enough because I was gone for A-day and a *** if you would have told me there is a bonus during sign-up I would have never take the day and a *** off and I would I'm not that bonus at ballpark but now I'm trying to work ** hours to get that bonus and I'm going to be so pissed if I don't hit that bonus I need that money and the other days off I can't even get a call it's like you guys know the bonus is coming up and I can't even get free deliveries in that hour how am I supposed to make a living off in an hour I've been online for over * hours and I've only made three deliveries that's like without your bonus it's like $* an hour I have eight and a half hours I have like $** deliveries to do. And it's crazy you guys can I give me * deliveries in the hour so I can hit my mark and get them bonus I had a single father I was out of *:** in the morning and now I went back out at ** that's like me having to do a ** hour day and I haven't got no deliveries really I need this bonus I'm a single father it to and I have been paid my rent I wish you guys would have said something during sign up that's ridiculous cause I want A-day and a *** * days without knowing about that bonus and I had stuff to take care of it with my children so I didn't try they hit it out please make this right and give me some deliveries so I can make my bonus there's no reason I shouldn't get three deliveries an hour
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Customer service issue
Reported by GetHuman1485341
Nov 3rd, 2018 - a mon ago
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GetHuman1485341 started working on this issue
Nov 3rd 9:31pm