Stop delivering alcohol to my best friend who is a struggling alcoholic. She has been t...

GetHuman-wyzeydgr's customer service issue with Postmates.com from November 2018

Help with my Postmates.com issue
The issue in GetHuman-wyzeydgr's own words
Stop delivering alcohol to my best friend who is a struggling alcoholic. She has been to ER twice. Detox once. And now rehab tomorrow. PLEASE STOP DELIVERING TO HER. PLEASE.
GetHuman-wyzeydgr did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman-wyzeydgr fixed the problem
DONT GIVE UP!! I emailed them, pleading them in the most honest language I could muster. Waited a day. Received email stating my concern was being forwarded to proper dept. Waited a day emailed them again. Heard nothing for * days. Emailed yet again, this time however - because for my friend this is a matter of life & death -- told them I had saved all the communications, they were on notice about the problem, that if they delivered to her again (ever) that they would be CRIMINALLY LIABLE (like a bar would be for overserving) for any harm that came to her because of their delivery of alcohol. That worked!!!! I was contacted yesterday evening by email that her account with them had been permanently suspended. Thank GOD. I emailed them a heartfelt thank you with my sincerest gratitude. It doesn't solve her problem, but it sure as **** helps. And when you are battling an addiction for someone's life that you love -- no measure is too small. Good luck everyone. DONT GIVE UP.
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Postmates.com

Customer service issue
Reported by GetHuman-wyzeydgr
Nov 3rd, 2018 - a mon ago
I have an issue with Postmates.com too
Fixed
GetHuman-wyzeydgr shared how to fix
Seen by 5 customers so far
Similar issue to 15429 others
0 customers following this
Items needed
Account holder name
Email address on the account
Phone number
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Timeline
GetHuman-wyzeydgr started working on this issue
Nov 3rd 8:51pm
GetHuman-wyzeydgr indicated the issue is not fixed yet.
Nov 5th 2:24am
GetHuman-wyzeydgr indicated the issue is not fixed yet.
Nov 5th 2:06pm
GetHuman-wyzeydgr indicated the issue is not fixed yet.
Nov 5th 2:11pm
GetHuman-wyzeydgr indicated the issue is not fixed yet.
Nov 5th 2:11pm
GetHuman-wyzeydgr confirmed the issue is fixed. Hooray!
Nov 7th 3:26pm