Stop delivering alcohol to my best friend who is a struggling alcoholic. She has been t...
GetHuman-wyzeydgr's customer service issue with Postmates.com from November 2018
Help with my Postmates.com issue
The issue in GetHuman-wyzeydgr's own words
Stop delivering alcohol to my best friend who is a struggling alcoholic. She has been to ER twice. Detox once. And now rehab tomorrow. PLEASE STOP DELIVERING TO HER. PLEASE.
GetHuman-wyzeydgr did not yet indicate what Postmates.com should do to make this right.
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How GetHuman-wyzeydgr fixed the problem
DONT GIVE UP!! I emailed them, pleading them in the most honest language I could muster. Waited a day. Received email stating my concern was being forwarded to proper dept. Waited a day emailed them again. Heard nothing for * days. Emailed yet again, this time however - because for my friend this is a matter of life & death -- told them I had saved all the communications, they were on notice about the problem, that if they delivered to her again (ever) that they would be CRIMINALLY LIABLE (like a bar would be for overserving) for any harm that came to her because of their delivery of alcohol. That worked!!!! I was contacted yesterday evening by email that her account with them had been permanently suspended. Thank GOD. I emailed them a heartfelt thank you with my sincerest gratitude. It doesn't solve her problem, but it sure as **** helps. And when you are battling an addiction for someone's life that you love -- no measure is too small. Good luck everyone. DONT GIVE UP.
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