I was tipped $*** & now postmates is charging me. I'm not paying back a tip or paying f...

GetHuman1475147's customer service issue with Postmates.com from November 2018

1 view
15389 similar
0 following
Help with my Postmates.com issue
First: share to improve GetHuman1475147's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1475147's next move: go to the Postmates.com help center.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1475147 will want to follow the link below to head to their help center. We will check on GetHuman1475147 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1475147 may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman1475147's own words
I was tipped $*** & now postmates is charging me. I'm not paying back a tip or paying for a mistake that wasent mine. It's not my fault I cant make a customer tip and have no control over what they tip. Therefore if a mistake was made on their part it's not my fault I did my job and got paid for it. So please refund my account I'm pretty sure you refunded the customers money when it was their fault and now your punishing me for someone else's mistake.
GetHuman1475147 did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman1475147 fixed the problem
We are waiting for GetHuman1475147 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Postmates.com's attention and get better help faster. Tap below to get started.
Having Postmates.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Postmates.com email you?
This email address isn't valid
Follow this issue
See how GetHuman1475147 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1475147
Nov 3rd, 2018 - a mon ago
I have an issue with Postmates.com too
Not resolved
Seen by 1 customer so far
Similar issue to 15389 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1475147 started working on this issue
Nov 3rd 4:10am