I sent out an order around *:** and was told that my order was going to come around...

GetHuman-doogal's customer service issue with Postmates.com from November 2018

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The issue in GetHuman-doogal's own words
I sent out an order around *:** and was told that my order was going to come around *:**. I was wondering what was going on around *:** and saw that my order was still being waited to get picked up. I texted the driver and on the map, she was not moving. This was getting frustrating, so I canceled the order. I was still being charged, which is not fair since that I was never going to get my food. I texted the driver twice with no response. This is ludicrous. - Kevin Tran
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Postmates.com

Customer service issue
Reported by GetHuman-doogal
Nov 2nd, 2018 - a mon ago
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Timeline
GetHuman-doogal started working on this issue
Nov 2nd 9:24pm