I ordered from Siri Thai cuisine. The driver just called me to tell me that he went to...

GetHuman1468853's customer service issue with Postmates.com from November 2018

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The issue in GetHuman1468853's own words
I ordered from Siri Thai cuisine. The driver just called me to tell me that he went to pick it up and the restaurant informed him that someone else picked it up. He said he was unable to do anything on his end and advised me to cancel it and contact customer support. When I cancelled this, the app told me I would be charged in full. However, my food was taken and not delivered to me so I will be seeking a full refund.
GetHuman1468853 did not yet indicate what Postmates.com should do to make this right.
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Customer service issue
Reported by GetHuman1468853
Nov 2nd, 2018 - a mon ago
I have an issue with Postmates.com too
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GetHuman1468853 started working on this issue
Nov 2nd 3:41am