I ordered from Siri Thai cuisine. The driver just called me to tell me that he went to...

GetHuman1468853's customer service issue with Postmates.com from November 2018

2 views
 | 
15248 similar
 | 
0 following
Help with my Postmates.com issue
First: share to improve GetHuman1468853's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1468853's next move: go to the Postmates.com help center.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1468853 will want to follow the link below to head to their help center. We will check on GetHuman1468853 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1468853 may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman1468853's own words
I ordered from Siri Thai cuisine. The driver just called me to tell me that he went to pick it up and the restaurant informed him that someone else picked it up. He said he was unable to do anything on his end and advised me to cancel it and contact customer support. When I cancelled this, the app told me I would be charged in full. However, my food was taken and not delivered to me so I will be seeking a full refund.
GetHuman1468853 did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman1468853 fixed the problem
We are waiting for GetHuman1468853 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Postmates.com's attention and get better help faster. Tap below to get started.
Having Postmates.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Postmates.com email you?
This email address isn't valid
Follow this issue
See how GetHuman1468853 fixes it.
This email address isn't valid

Postmates.com

Customer service issue
Reported by GetHuman1468853
Nov 2nd, 2018 - a mon ago
I have an issue with Postmates.com too
Not resolved
Seen by 2 customers so far
Similar issue to 15248 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1468853 started working on this issue
Nov 2nd 3:41am