I order three breakfast entrees from Sammie’s through Postmates, my order never reached...

GetHuman-ksbynum's customer service issue with Postmates.com from November 2018

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The issue in GetHuman-ksbynum's own words
I order three breakfast entrees from Sammie’s through Postmates, my order never reached the restaurant. The driver whom I assume was asleep when she called said to cancel the order because she was at the restaurant and they stopped serving breakfast. I called the restaurant and it was stated to me that no order ever came through and no person came in to pick up the order however I was charged for the order. I would like to have my money refunded back due to not receiving any food and canceling under the counsel of a Postmates driver who told me incorrect info.
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Postmates.com

Customer service issue
Reported by GetHuman-ksbynum
Nov 1st, 2018 - a mon ago
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Timeline
GetHuman-ksbynum started working on this issue
Nov 1st 4:30pm