Johnowens******Oct **, *:** PM CDT**Hi, this email request is in response to a followup...

GetHuman1396839's customer service issue with Postmates.com from October 2018

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The issue in GetHuman1396839's own words
Johnowens******Oct **, *:** PM CDT**Hi, this email request is in response to a followup email I received yesterday afternoon after my first contact for reimbursement for a cash payout for an order everything that is asked for is here listed below.*My support app button was not working to get support when I truly need it. My company credit card had been left at home when I started my day of work, "At that time I did not know that I had left my wallet at home" When I tried to get support for my last order yesterday afternoon i could not reach anyone at support for any reason it would not go through. All of my three previous orders were prepaid yeaterday, "this was also my second day of work with Postmates." and when i could not get through to to support I went ahead and paid cash for the order thinking that it would not be a big problem. If the money had been placed on my credit card even though I did not have that with me to use for that order it is still there, what else was to do? Yes, I have truly learned something and this will not happen again. Everything needed for this reimbursement is encluded as requested witha photo copy of the receipt. Many Thanks- Jonathan Owens**Attachment(s)*Scan****.jpg

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Postmates.com

Customer service issue
Reported by GetHuman1396839
Oct 23rd, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 13982 others
0 customers following this
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Timeline

GetHuman1396839 started working on this issue
Oct 23rd, 2018 2:37pm

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