I placed an order last night around **. My original postmates Time was **:** pm, and my...

GetHuman-katsjuar's customer service issue with Postmates.com from October 2018

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The issue in GetHuman-katsjuar's own words
I placed an order last night around **. My original postmates Time was **:** pm, and my order wasn’t picked up by a woman by the name of Jasmine. I texted her a few details to go with my order, no response. **:**pm came around and the status of my order was still that it was being “picked up.” I stayed up nearly all night because I was worried my postmate would come while I was asleep, but nothing happened. It is now **:** AM THE NEXT DAY. And the status to my delivery is still that it is being picked up. I cannot cancel my order for whatever reason and I’ve tried countless times to get ahold of postmates. I want this order to be done with, I want my money back, and I want compensation for this awful experience!!!!

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Postmates.com

Customer service issue
Reported by GetHuman-katsjuar
Oct 21st, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 13728 others
0 customers following this
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Timeline

GetHuman-katsjuar started working on this issue
Oct 21st, 2018 6:22pm

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