My postmates, Kimberly R, just bailed on picking up my order. She clearly didn’t see th...
GetHuman-sstrada's customer service issue with Postmates.com from October 2018
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The issue in GetHuman-sstrada's own words
My postmates, Kimberly R, just bailed on picking up my order. She clearly didn’t see the pickup counter and thought she had to wait in the order line, and decided she didn’t want to do that and left. She didn’t do anything about it, so my food is just sitting there and it doesn’t look like anyone else is getting it. It’s been an hour since I placed my order. When I texted with Kimberly she was no help at all- just told me she left. This is absolutely ridiculous that you can employ drivers that are so bad at delivery and customer service. I now how no food and no way of getting my food delivered apparently.
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