I ordered food from applebees and it never came. The delivery time kept getting pushed...

GetHuman-aaliyam's customer service issue with Postmates.com from October 2018

13438 similar
0 following
Help with my Postmates.com issue
First: share to improve GetHuman-aaliyam's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-aaliyam's next move: go to the Postmates.com help center.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-aaliyam will want to follow the link below to head to their help center. We will check on GetHuman-aaliyam later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-aaliyam may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman-aaliyam's own words
I ordered food from applebees and it never came. The delivery time kept getting pushed back so I called applebees and they told me the order was set for pick up when it wasn't. On top of that, they said that they don't do deliveries through postmates but the applebees on postmates was the same one I called. Then my order was cancelled. I've been waiting for food for a whole hour just for this to happen. Why did this happen? I request a discount for my next order. This is unacceptable. How did you let this happen?
GetHuman-aaliyam did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman-aaliyam fixed the problem
We are waiting for GetHuman-aaliyam to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Postmates.com's attention and get better help faster. Tap below to get started.
Having Postmates.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Postmates.com email you?
This email address isn't valid
Follow this issue
See how GetHuman-aaliyam fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-aaliyam
Oct 19th, 2018 - 3 mons ago
I have an issue with Postmates.com too
Not resolved
Seen by 4 customers so far
Similar issue to 13438 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-aaliyam started working on this issue
Oct 19th, 2018 2:39am