Everything in my order from Next Level Burger today contained chili pepper. I wrote Po...

GetHuman-aumokua's customer service issue with Postmates.com from October 2018

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The issue in GetHuman-aumokua's own words
Everything in my order from Next Level Burger today contained chili pepper. I wrote Postmates, and also spoke with Next Level Burger's gm Jared, who told me that there is no way for the customer to know or assume that chili pepper is used on the fries and most of the burgers. **I am allergic to chili, so could not eat the burger or fries I received.**Postmates credited me for $** but not for the total order amount.**Please refund my total amount.**Please contact me *** ***-****.**JZukav
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Customer service issue
Reported by GetHuman-aumokua
Oct 19th, 2018 - 3 mons ago
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GetHuman-aumokua started working on this issue
Oct 19th, 2018 12:27am