Everything in my order from Next Level Burger today contained chili pepper. I wrote Po...

GetHuman-aumokua's customer service issue with Postmates.com from October 2018

2 views
 | 
13421 similar
 | 
0 following
Help with my Postmates.com issue
First: share to improve GetHuman-aumokua's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-aumokua's next move: go to the Postmates.com help center.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-aumokua will want to follow the link below to head to their help center. We will check on GetHuman-aumokua later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-aumokua may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman-aumokua's own words
Everything in my order from Next Level Burger today contained chili pepper. I wrote Postmates, and also spoke with Next Level Burger's gm Jared, who told me that there is no way for the customer to know or assume that chili pepper is used on the fries and most of the burgers. **I am allergic to chili, so could not eat the burger or fries I received.**Postmates credited me for $** but not for the total order amount.**Please refund my total amount.**Please contact me *** ***-****.**JZukav
GetHuman-aumokua did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman-aumokua fixed the problem
We are waiting for GetHuman-aumokua to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Postmates.com's attention and get better help faster. Tap below to get started.
Having Postmates.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Postmates.com email you?
This email address isn't valid
Follow this issue
See how GetHuman-aumokua fixes it.
This email address isn't valid

Postmates.com

Customer service issue
Reported by GetHuman-aumokua
Oct 19th, 2018 - a mon ago
I have an issue with Postmates.com too
Not resolved
Seen by 2 customers so far
Similar issue to 13421 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-aumokua started working on this issue
Oct 19th 12:27am