I have an unauthorized charge of $**.** to my checking account*debit card on *****. I...

GetHuman-resortm's customer service issue with Postmates.com from October 2018

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The issue in GetHuman-resortm's own words
I have an unauthorized charge of $**.** to my checking account*debit card on *****. I did not authorize this. My grandson, Kenneth Joseph*Conti has used your service, but he says he did not order this, that it is a subscription charge and he does not use it now. My name is Jacqueline Bowen, the last four numbers on the card are ****. My phone number is ***-***-****.*If you can help me, I would greatly appreciate it so that I don't have to close the account.**Thank you so very much.**Jacqueline Bowen*R*****@***.com
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Postmates.com

Customer service issue
Reported by GetHuman-resortm
Oct 18th, 2018 - a mon ago
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Timeline
GetHuman-resortm started working on this issue
Oct 18th 7:41pm