I picked up my first odder and the app took me top a wrong address. Next, after getting...

GetHuman-reapingm's customer service issue with Postmates.com from October 2018

13179 similar
0 following
Help with my Postmates.com issue
First: share to improve GetHuman-reapingm's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-reapingm's next move: go to the Postmates.com help center.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-reapingm will want to follow the link below to head to their help center. We will check on GetHuman-reapingm later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-reapingm may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman-reapingm's own words
I picked up my first odder and the app took me top a wrong address. Next, after getting the order and paying, I tried to take a pic of the receipt but can't. I notified the customer and tried again *more times! Was not able to reach the complete delivery tab so the customer gave me their address and i delivered the food items accordingly. Now i can't still get out of the app!! And support has no button for this issue even after it says restart due to issues within the app!!! How can i close out this order from hours ago and still receive my pay?!
GetHuman-reapingm did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman-reapingm fixed the problem
We are waiting for GetHuman-reapingm to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Postmates.com's attention and get better help faster. Tap below to get started.
Having Postmates.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Postmates.com email you?
This email address isn't valid
Follow this issue
See how GetHuman-reapingm fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-reapingm
Oct 16th, 2018 - 2 mons ago
I have an issue with Postmates.com too
Not resolved
Seen by 2 customers so far
Similar issue to 13179 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-reapingm started working on this issue
Oct 16th 6:08pm