We made an order. The girl called to tell us Jack in the box was out of a shake so she...

GetHuman-laihiza's customer service issue with Postmates.com from October 2018

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The issue in GetHuman-laihiza's own words
We made an order. The girl called to tell us Jack in the box was out of a shake so she had our contact info. We watched outside, checked at the front desk and watched the tracker and she never came here. We are at the inn at the convention center room *** which is second level so there is no way she waited * mins because we were watching for her and we're confused when it asked for a tip but no food, no phone call and it cost us **.**.... Wed atleast like her to bring us what we paid for otherwise a refund. Please.
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Postmates.com

Customer service issue
Reported by GetHuman-laihiza
Oct 14th, 2018 - 2 mons ago
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GetHuman-laihiza started working on this issue
Oct 14th 12:11pm
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Oct 14th 12:14pm