Hello! This is Rice & Spice Thai Cuisine in Moreno Valley, CA. My customer have receive...

GetHuman-pollystr's customer service issue with Postmates.com from October 2018

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The issue in GetHuman-pollystr's own words
Hello! This is Rice & Spice Thai Cuisine in Moreno Valley, CA. My customer have received the wrong order on oct *th and she would like to get a refund. Please contact us back at **********.
GetHuman-pollystr did not yet indicate what Postmates.com should do to make this right.
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How GetHuman-pollystr fixed the problem
The customer was unhappy. She contacted Postmates customer service and she said they couldn’t do anything about it after ** hours. On our part, we gave the customer the store credit.
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Customer service issue
Reported by GetHuman-pollystr
Oct 12th, 2018 - 4d ago
I have an issue with Postmates.com too
Fixed
GetHuman-pollystr shared how to fix
Seen by 4 customers so far
Similar issue to 12664 others
0 customers following this
Items needed
Account holder name
Email address on the account
Phone number
Billing address
Timeline
GetHuman-pollystr started working on this issue
Oct 12th 9:07pm
GetHuman-pollystr confirmed the issue is fixed. Hooray!
Oct 14th 4:37am