I wanted my account cancelled two months ago, and I am still being charged! Why?

GetHuman1332702's customer service issue with Postmates.com from October 2018

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Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1332702 will need to dig through the advice provided by Postmates.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1332702 can let us know if they help or not.
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The issue in GetHuman1332702's own words
The problem: I wanted my account cancelled two months ago, and I am still being charged! Why?
GetHuman1332702 did not yet indicate what Postmates.com should do to make this right.
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Customer service issue
Reported by GetHuman1332702
Oct 12th, 2018 - a yr ago
I have an issue with Postmates.com too
Seen by 14 customers so far
Similar issue to 12621 others
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Items needed
Account holder name
Email address on the account
Phone number
Billing address
GetHuman1332702 started working on this issue
Oct 12th, 2018 3:39pm
GetHuman1332702 indicated the issue is not fixed yet.
Oct 13th, 2018 6:29pm