I wanted my account cancelled two months ago, and I am still being charged! Why?

GetHuman1332702's customer service issue with Postmates.com from October 2018

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The issue in GetHuman1332702's own words
The problem: I wanted my account cancelled two months ago, and I am still being charged! Why?
GetHuman1332702 did not yet indicate what Postmates.com should do to make this right.
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Postmates.com

Customer service issue
Reported by GetHuman1332702
Oct 12th, 2018 - a yr ago
I have an issue with Postmates.com too
Fixed
Seen by 14 customers so far
Similar issue to 12621 others
0 customers following this
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Items needed
Account holder name
Email address on the account
Phone number
Billing address
Timeline
GetHuman1332702 started working on this issue
Oct 12th, 2018 3:39pm
GetHuman1332702 indicated the issue is not fixed yet.
Oct 13th, 2018 6:29pm