On oct *th while delivering that night I received a call from the Postmates call center...
GetHuman-mycal's customer service issue with Postmates.com from October 2018
2 views | 12523 similar | 0 following
Help with my Postmates.com issue
First: share to improve GetHuman-mycal's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-mycal got the right customer help using our suggestion.
The issue in GetHuman-mycal's own words
On oct *th while delivering that night I received a call from the Postmates call center telling me to log out and log back in because someone in my delivering area was getting complaints about them. So I proceeded to log out and log back in but in the process of logging back in I forgot my password and had to create another one but once I did create a password and log back in my money I had in my account was reporting as if was being deposited but when I checked my online banking it wasn’t in my account. I finished the night out thinking it would deposit then but it wasn’t there. I reported to Postmates but no email replied that could help, so i just ashumed the app would fix itself and kept delivering through the weekend. Everyday fri, sat and sun I was randomly logged out of my account and each time I logged back in it would report as if money was being deposited to my bank account but when I checked my online banking it wasn’t there. The app would say wait **hrs but I did so even through the weekend and no deposit. I re-entered my bank card info and waited the time and still nothing until on the *th I deposited **.**$ to see if it worked and it did. That was my first deposit I have received since the *th and it’s $*** something dollars I am owed. I can send bank statements from my online banking which I can attach. Please help
GetHuman-mycal did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman-mycal fixed the problem
We are waiting for GetHuman-mycal to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Postmates.com customer problems.
Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.
Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians