I've been in back-and-forth communication with Postmates and their help team period for...

GetHuman1309151's customer service issue with Postmates.com from October 2018

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I've been in back-and-forth communication with Postmates and their help team period for the past * weeks about an issue about paying me. Before they rolled out their instant pay three deposits were made to my old bank account that got closed. After being closed I was not able to access any of the money that was sent to my account Chase told me that I need to get in contact with Postmates and they will get me my money. I've explained this to Postmates and for two weeks they've been avoiding responding clearly they've asked for my ID they've asked for a lot of things that they need for the process to go through but I've seen nothing happen and here I am two weeks later I just asked for my money again with more detail and they respond with a automated response. I really don't want to get my lawyer involved but I will if necessary
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How Do I Get a Refund from Postmates?How Do I Check My Application Status with Postmates?What do I do if my Postmates order is wrong?How do I get a refund on Postmates?
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Customer service issue
Reported by GetHuman1309151
Oct 10th, 2018 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 12383 others
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GetHuman1309151 started working on this issue
Oct 10th, 2018 3:06pm

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