I bought a prepaid card(onevanilla), to use for Postmates, I realize that Postmates doe...

GetHuman-narlisan's customer service issue with Postmates.com from September 2018

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The issue in GetHuman-narlisan's own words
I bought a prepaid card(onevanilla), to use for Postmates, I realize that Postmates doesn’t accept prepaid debit cards. I buy a gift card form Postmates website, which was $**, I get an email about the gift card, I copy and paste the code and paste in on the promos and credits, about an hour later I wanted to order jollibee, I pick what I wanted to order and the. On the checkout I put the code, it then says “the promo was already applied to your account”, i only out the gift card code after I received the code, and I waited for about an hour to do something, and then I want to order something and I use my gift card and it says that. I check my balance on my prepaid card(onevanilla), and I have no more money there $*, but the gift card I bought was only $**, my prepaid card(onevanilla) was $**, I never used the prepaid card(onevanilla) until I bought a gift card online. I want my $** refund back to my prepaid card onevanilla. I never received my order cause the order wasn’t even going through in the first place, because it says I used the code already when I haven’t.
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Customer service issue
Reported by GetHuman-narlisan
Sep 28th, 2018 - 3 mons ago
I have an issue with Postmates.com too
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GetHuman-narlisan started working on this issue
Sep 28th 1:40am