I placed a confirmed online delivery order via postmates at about *:**-*:**. Delivery t...

GetHuman-asto's customer service issue with Postmates.com from September 2018

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The issue in GetHuman-asto's own words
I placed a confirmed online delivery order via postmates at about *:**-*:**. Delivery time was **-** mins. By *:** when no food appeared I phoned the pickup location who said they had no order waiting for a postmate collection. I then got a call from a postmate delivery person who said he was trying to pickup my order, but it appeared to have been cancelled. I said I had no idea what he was referring to.......I cancelled my postmate order immediately. The delivery location said they had had a phone call about *:** regarding the fact that a turkey swiss sandwich had been ordered and they only made turkey and gruyere. The postmate person who phoned said she would contact me and get back to the sandwich location. neither of us ever received any calls from postmate. I will not be paying any charges from postmate and will be sure to try and leave an online review detailing the non-service received from you.
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Customer service issue
Reported by GetHuman-asto
Sep 27th, 2018 - 2 mons ago
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GetHuman-asto started working on this issue
Sep 27th 7:08pm