Since June **, **** I have been charged $*.** monthly for "POS DEBIT POSTMATES SUBSCRIP...

GetHuman1311151's customer service issue with Postmates.com from October 2018

2 views
 | 
12430 similar
 | 
0 following
Help with my Postmates.com issue
First: share to improve GetHuman1311151's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1311151's next move: go to the Postmates.com help center.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1311151 will want to follow the link below to head to their help center. We will check on GetHuman1311151 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1311151 may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman1311151's own words
Since June **, **** I have been charged $*.** monthly for "POS DEBIT POSTMATES SUBSCRIPTION" followed by a city in California (I am from Seattle and only have used Postmates in Seattle). I have tried using your help before to cancel the subscription because I do not know what it is*when I signed up for the monthly charge but because it is on a debit card I do not frequently use, it has continued for over a year. I logged onto my Postmates app and followed your directions on how to cancel it but it shows that I am not signed up for a subscription anyways. I am a loyal and frequent Postmates user, I need someone to please help me cancel this payment for good and refund my monthly payments from the time it began! Please help me.
GetHuman1311151 did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman1311151 fixed the problem
We are waiting for GetHuman1311151 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Postmates.com's attention and get better help faster. Tap below to get started.
Having Postmates.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Postmates.com email you?
This email address isn't valid
Follow this issue
See how GetHuman1311151 fixes it.
This email address isn't valid

Postmates.com

Customer service issue
Reported by GetHuman1311151
Oct 10th, 2018 - a mon ago
I have an issue with Postmates.com too
Not resolved
Seen by 2 customers so far
Similar issue to 12430 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1311151 started working on this issue
Oct 10th 7:40pm