This is the second issue this week I’ve had with Postmates the restaurant part is fine...

GetHuman-wreathsb's customer service issue with Postmates.com from September 2018

2 views
 | 
10709 similar
 | 
0 following
Help with my Postmates.com issue
First: share to improve GetHuman-wreathsb's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-wreathsb's next move: go to the Postmates.com help center.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-wreathsb will want to follow the link below to head to their help center. We will check on GetHuman-wreathsb later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-wreathsb may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman-wreathsb's own words
This is the second issue this week I’ve had with Postmates the restaurant part is fine it’s the delivery. Today I requested the food to be placed on the outside table which they did but apparently they put it on the edge the bag fell the chili opened and made a mess everywhere in the bag. I did not get the soda for the kids meal I did not get extra cheese on the meatball child’s meant of sub or on my cheese sub at this point I want to complete refund. I was supposed to get a three dollar credit for the last issue I had and I did not receive that either I would like a call back ***-***-**** Maria stone thank you for taking care of this matter in a Prompt time
GetHuman-wreathsb did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman-wreathsb fixed the problem
We are waiting for GetHuman-wreathsb to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Postmates.com's attention and get better help faster. Tap below to get started.
Having Postmates.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Postmates.com email you?
This email address isn't valid
Follow this issue
See how GetHuman-wreathsb fixes it.
This email address isn't valid

Postmates.com

Customer service issue
Reported by GetHuman-wreathsb
Sep 21st, 2018 - 6 mons ago
I have an issue with Postmates.com too
Not resolved
Seen by 2 customers so far
Similar issue to 10709 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-wreathsb started working on this issue
Sep 21st, 2018 6:32pm